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Guildford care home: Daughter 'made to wait as mother died alone'

Guildford care home: Daughter 'made to wait as mother died alone'

Linda Marks, regional director for the Bupa care home, said: “This was an isolated incident and doesn’t reflect current practices at the home. We pride ourselves on high standards but fell short in this instance, and have sincerely apologised to the family.

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